If you wish to delete your account and remove all associated data from our servers, you can do so directly through the AirTouch Beam app.
Important Notes Before Deleting:
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Ensure all devices are removed from every location you’ve created in the app.
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Any Beam device linked to your account must be factory reset before it can be paired with a new account.
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To factory reset: Press and hold the reset button on the Beam for approximately 8 seconds until the LED indicator blinks red.
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Steps to Delete Your Account:
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Open the AirTouch Beam app.
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Go to Settings > Edit Account.
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Tap Delete Account.
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Confirm the deletion when prompted.
Once confirmed, your account and all associated data will be permanently deleted from our servers.
After completing these steps, the Beam can be added to a new account.